Tips for agents
By analyzing the customer's voice, advice can be given to the agent who will assist him in a better way.
Voice experts.
Voice analysis and recognition by neural networks. In Tereo we are developing a new system of voice recognition and analysis using two techniques: analysis of the voice itself at the acoustic level and the analysis of the words. Thanks to these two techniques we obtain a total understanding not only of the context, but also of the feelings, emotions and behaviors of the members of a conversation.
Acoustic analysis
Voice recognition of emotions
Word recognition
Speech-to-text
Simple
Simplicity is always a standard for us
Customizable
We adapt to different needs
Cloud based & Fast
Born in the cloud to make it faster and simpler
Value data on each call
With Tereo's call center integration, you can leverage your voice data in a meaningful and practical way. We help you unlock and sort out all the information hidden in your customers’ voice so you can exploit it. In addition, we offer other improvements in your call center, such as identification of your customers by voice, interaction with your CRM and much more.
Start a project with usOur Features
Data from the recordings
In an audio recording there is a lot of useful information to extract and exploit in many ways.
Automatic evaluation
Don't steal time from your customers by asking them to value the attention they get, the IA can do that.
Voice ID
Speed up the identification of your customers by voice, the fastest and most secure way.
CRM/ERP Interface
Our service can read and write information in the most used CRM/ERP software, integrating with them.
Our Project
We are looking for financing.
We are looking for funding to accelerate our project and incorporate more collaborators and resources in different areas.
About Us
We're Creative
We always get things done.
We're Professional
We work to give you the best results.
We're Genius
A lot of people say that.
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Cups of Coffee
Wow, I'm pretty impressed
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Contact Details
Please feel free to contact us to explain anything.
Sant Joan Despi, Barcelona
Phone: +34 675 62 47 53
Fax: +34 93 477 09 73
Email: spyrefused@gmail.com
These guys know what they're doing!